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- How many people can you accommodate?
- Villa (cottage): 1-2 people
Dome tent: 6 people
Nortent: 4 people
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- How many beds and what size are each room?
- Villa (cottage): 1 double bed
Dome tent: 2 types: 2 double beds + 1 sofa bed / 4 single beds + 1 sofa bed
Nortent: 2 single beds
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- What about check-in/out?
- Check-in: from 15:00, check-out: until 10:00.
(If you are coming by car, you can park your car first before checking in.)
(Early check-in and late check-out are also available.Additional charges may apply depending on the time, so please contact us in advance.)
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- How much is the accommodation fee for children?
- Junior high school students and older will be charged the adult rate, elementary school students will be charged 50% of the adult rate, preschoolers who require bedding will be charged 50% of the adult rate, and children who do not require bedding will be charged free of charge.
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- Is there a cancellation fee?
- 30% before 14 days, 50% after 7 days, and 100% from the day before.
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- About bringing dogs
- As a guideline, we accept small dogs with a weight of less than 10 kg or a height of less than 40 cm.
The above restrictions are not necessarily strictly adhered to.
The fence in the private garden is approximately 60cm in height, so dogs larger than the above can be accommodated as long as you take care to prevent them from jumping over it.
Dog anchors are installed in each lodging building that accommodates dogs, so please feel free to use them depending on the situation.
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- Is there a limit on the number of dogs I can bring?
- Although we do not have any restrictions, we recommend that you check the size of your room and private garden on the reservation page before making your decision.
Please enjoy your stay with us as much as possible.
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- Do I need to bring anything with me if I bring my dog?
- If you are reserving a room for your dog, please bring your ``rabies vaccination certificate'' and ``combined vaccination certificate.''
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- What amenities do you have?
- Hand soap, bath towel, face towel, shampoo, conditioner, body soap, hair dryer, lotion, milky lotion, toothbrush
*Please bring your own loungewear.
(If you are staying in a dome tent, we will provide loungewear so you do not need to bring your own. Please note that there are no loungewear for children.)
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What equipment do you have?- Refrigerator, air conditioner, electric kettle, insecticide, insect repellent spray, mosquito coil, flashlight, furniture, cover, TV, hanger rack, electrical outlet, trash can, tissue, mug, instant coffee/tea
*Knives, cutting boards, tableware, cutlery, glasses, and tongs are available for BBQ sets and rental stoves.
*Noltent is equipped with a cooler box and spot air conditioner. Please note that there is no refrigerator or electric kettle.
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- What items come with the stove rental or BBQ set?
- We provide knives, cutting boards, tableware, cutlery, glasses, and tongs.
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- Is there Wi-Fi?
- Yes. Available throughout the facility.
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- Is there a parking lot?
- Free parking is available on site.
Up to 10 cars can be parked in total. As a general rule, please park only one car per building.
Only one parking spot in the dome building can accommodate two cars, so if you would like to park two cars, please contact us in advance.
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- Is it possible to bring in food?
- It's possible. Feel free to bring your favorite ingredients and drinks and enjoy your meal.
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- Is it possible to add breakfast or dinner only to a room without meals?
- It's possible. When selecting a room-only plan, please select the appropriate meal and proceed to make a reservation.
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- What is the fee for using the BBQ grill if I am staying without meals?
- The price is 3,500 yen including tax.
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- About outdoor heating equipment in winter
- During the winter, a bonfire is available at the outdoor cafe.
Additionally, you can rent a wood stove or bonfire stand that can be used in each accommodation building.
If you order a BBQ set, we will include it for free.
If you only want to rent a BBQ grill, you can also rent a wood stove as a set for an additional 1,500 yen.
If you are renting a single wood stove, the fee is 3,500 yen including tax.
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- Will drinks and food be sold on-site?
- Food and drinks not included in the accommodation plan are sold at the kitchen counter in the facility.
Please check the kitchen counter page for details.
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- Is it possible to order dinner for the 1 night 2 meal plan on the same day?
- It is also possible on the same day. Requests must be made by 10am on the day of your stay.
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- Can I bring a BBQ stove?
- For safety reasons, firearms are prohibited.
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- Is there a convenience store or supermarket nearby?
- Located near the facility.
Yax Drug Hasunuma store (600m, 9 minutes walk)/7-Eleven Hasunuma Post Office store (1.7Km)
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- What are the reception hours for telephone inquiries?
- Reception is open from 9:00 to 21:00.
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- What are the reception hours for the administration building?
- It will be from 7:00 to 21:00.
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- Can I light a flower fire?
- Only hand-held fireworks are allowed. We will lend you a fire extinguishing bucket, so please let us know.
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- Is there a smoking area?
- yes. Available on the terrace space of each building.
Please note that all rooms are non-smoking.
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- What is the deadline for online reservations?
- We are open until 10:00 on the day of the event.
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- Can I change the date for free after making a reservation?
- One-time schedule changes up to one week in advance will be allowed free of charge.
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- How do I pay?
- Cash and various credit cards (VISA, Mastercard, AMERICAN EXPRESS, JCB, Diners Club) are accepted.
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- Do you have a pick-up service?
- I'm sorry. We do not provide a pick-up service.
Frequently Asked Question
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